employment
At Studio b we are always looking for positive, energetic and qualified people to join our amazing staff!
We are currently seeking:
Customer Service Representative
We are looking for an enthusiastic, hardworking and friendly individual to join Studio b! A Customer Service Representative is the first face that families will encounter and must be upbeat, helpful and offer a warm smile to all those that walk through our doors. Individuals must have strong administrative skills. Experience with dance is a plus but not required.
Qualifications:
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Ability to communicate effectively with parents, dancers and fitness participants
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Excellent phone and in-person etiquette
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A strong willingness to learn
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Ability to multitask, prioritize and work under pressure
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Attention to detail and quality
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General office administration skills in keeping the studio organized
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Microsoft Office experience especially with Word and Excel, as well as an ability to learn studio registration software
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Dependable, patient, self-disciplined with ability to handle multiple tasks
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Punctuality and commitment to work schedule
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Willingness to fill in for others’ shifts if needed
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A friendly and warm personality
Primary Responsibilities:
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Greeting and welcoming new and current students
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Assisting with student enrollment, scheduling, and payments
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Checking in/registering fitness participants
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Responsible for answering phone calls, emailing, and face to face interactions
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Assisting families/students as needed
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Keeping the studio and front office area clean and organized
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Selling studio merchandise
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Opening and preparing lobby areas in advance of student/family arrivals
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Cleaning up common areas, turning out lights, and locking facilities at end of shift
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Handling other tasks as assigned
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Assisting with administrative tasks at performances and events (tickets, merchandise sales, etc.)
Work Schedule:
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Approximately 12-15 hours a week during studio hours (4–9 pm Mon-Fri, 8am - 1:30pm Sat, 12-6pm Sun), plus major performances/events
To apply, click the link below to complete an online application.